Valerie Cade, CSP
Val believes that today's challenge for leaders and managers is
to inspire others to take action and implement the information.
After the turn around of two near bankruptcy successes, as well
as, hands on business experience as a CEO, Valerie believes audiences require: the right
prescription after a proper diagnosis, a dynamic delivery that's inspirational,
interactive and fun and a system for implementation and accountability to create change.
Valerie is an acknowledged expert in organizational culture
change and development. She has worked with a
number of United States hospital organizations to change their cultures to be more
customer/patient and employee centered. She
has demonstrated subject matter expertise in: customer service, customer care, sales,
leadership development, communication styles and conflict management.
Valerie is a past president of the Canadian Association of
Professional Speakers. She is also an
international speaker having spoken in 5 countries and 50 different cities worldwide in
the past year.
Valerie’s clients are broadly based in many industries with
a sub-specialization in the health care and information technology fields. Recent successes include: The HealthCare Service Excellence Association;
Catholic Healthcare West (chain of US based hospitals); Sutter Health (also a US based
hospital organization).
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